Executive Search

The recent financial and economic crisis has meant testing times for the resilience and flexibility of many companies. The most crucial corporate attribute in such times is the ability to bounce back, while at the same time learning from experience so as to be better prepared the next time around. In April 2010, Egon Zehnder International surveyed 836 top managers from across the globe, asking how they experienced the crisis. The findings paint a sober picture.

Economic uncertainty, increased competition, and the erosion of labor arbitrage are dramatically changing the game for Business Process Outsourcing providers. To continue to grow profitably, providers must find ways to deliver higher-value services to their clients, to move up the client’s value chain, and join the client in focusing on the end customer. Executing these ambitious strategies will require talented leaders with some highly specific — and hard-to-find — leadership competencies.