Services - Egon Zehnder International

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What we do

Given our knowledge and sensitivity to matters of sustainable value creation, the Services Practice is organized to serve clients according to the six segments below:

Supply Chain Services
Passenger Transport and Travel
Hospitality and Leisure
Facility Services
Real Estate Services
Professional Services

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Michel Deschapelles, Egon Zehnder International, Miami

Amitabh Sharma, Egon Zehnder International, New Delhi

Winning the BPO Leadership Challenge

Economic uncertainty, increased competition, and the erosion of labor arbitrage are dramatically changing the game for Business Process Outsourcing providers. To continue to grow profitably, providers must find ways to deliver higher-value services to their clients, to move up the client’s value chain, and join the client in focusing on the end customer. Executing these ambitious strategies will require talented leaders with some highly specific — and hard-to-find — leadership competencies.

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