Services

Facility Services covers a category of companies with a typical business-to-business service character. The category is best known for companies that provide catering services, cleaning services and security in and around commercial properties. The scope of these businesses is, however, broader than this. The essence of the service that these companies offer is to take over non-core business processes and run them professionally. The client’s direct benefit lies in the reduction of non-core management capacity, and hence reduced complexity and lower costs.

Facility Services is very much a people business, with extended organizations of employees performing well-defined repetitive tasks. The challenge lies in organizing relatively large and decentralized organisations to work as a team and achieve great results. Employee training, coaching and management are essential characteristics of successful Facility Services organizations

What skills are needed now?

Working intensively with companies in the Facility Services sector, we have found that management talent shares similar qualifications and competencies. The ability to make insightful decisions about talent in the Facility Services domain is an enduring source of competitive advantage and also a management challenge.

How can Egon Zehnder International support the facility services industry?

Our global Facility Services Practice has worked with a wide range of successful companies, from staffing agencies and security providers to companies that handle private patient files for hospitals. We concentrate on helping clients develop their competitive advantage through the identification, assessment and recruitment of talented professionals with exceptional knowledge of the Facility Services sector.

We have in-depth experience across all key segments of the Facility Services value chain. Our ability to leverage our global Facility Services Practice, which includes consultants with primary expertise in the industry, enables us to assemble a global team that assures our clients the best possible solution.

How we operate

Over the past 5 years, we have completed more than 400 searches, working with clients on senior general management positions as well as on specific mandates such as operations, finance & controlling, marketing & sales and human resources. Our client base is international and our searches regularly have cross-border elements.