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Retail, Apparel and Luxury Goods

When the biggest store in the world is a shopper’s phone, retail companies have to radically rethink the value they add. The members of the Egon Zehnder Retail Practice will help you identify your most powerful levers for differentiation — whether those involve product, supply chain, or technology — and then partner with you to build the leadership team required to make that strategy a reality. Excellence in merchandising is no longer enough; the retail leaders of today and tomorrow must thrive in a world of complexity and uncertainty, embracing data and forging new partnerships in the quest for customer loyalty. Our ability to reach across sectors can bring new perspectives and solutions to seemingly intractable problems. 

The difficulty of finding top executive talent with the needed range of competencies highlights the importance of a strong internal leadership pipeline. With our deep industry expertise and truly global reach, we can help you implement strategies to identify the next generation of retail leaders early and develop them to their full potential, or find the best-qualified leaders elsewhere, if necessary. Our emphasis on future planning extends to the top of the org chart; we work extensively with nominating committees on both CEO and director succession. 

Find a Consultant

Retail, Apparel and Luxury Goods Consultants

Kristi Maynor

Kristi Maynor

Dallas

Global Lead

Kristi Maynor leads the firm’s Global Consumer Practice with a focus on CEO and Board Succession, Assessment and Development… Read more

Anja Herrmann

Anja Herrmann

New York

Anja Herrmann leads the firm’s US Retail, Apparel & Luxury Practice and is a core member of the Consumer and Digital practices. Read more

Akiba Smith-Francis

Akiba Smith-Francis

New York

Akiba Smith-Francis, based in New York, belongs to Egon Zehnder’s Consumer, Sustainability and Public and Social Sector practices. Read more

Glenn Zweig

Glenn Zweig

Atlanta

Based in Atlanta, Glenn Zweig is active in Egon Zehnder’s Private Equity, Technology, Consumer and Financial Officers practices. Read more

Jennifer Pack McDill

Jennifer Pack McDill

Chicago

Jennifer Pack McDill, based in Chicago, is active in Egon Zehnder’s Executive Assessment and Development Practice. She is a trusted advisor to clients… Read more

Elizabeth Noyes

Elizabeth Noyes

Chicago

Elizabeth Noyes draws on her human capital and organizational transformation experience as an active member of our Services and Human Resources… Read more

Artemio Garza

Artemio Garza

Miami

Artemio Garza, based in Miami, leads Egon Zehnder’ s Chief Communications Officers practice across North America and is a core member of the firm’s… Read more

Caroline Lombardi

Caroline Lombardi

Miami

Caroline Lombardi, based in Miami, is active in Egon Zehnder’s Services and Consumer Practices. She applies her extensive hands-on industry leadership… Read more

Brent Magnuson

Brent Magnuson

Dallas

Brent Magnuson, based in Dallas, focuses on CEO succession, C-Suite and Board work. He led Egon Zehnder’s global Retail… Read more

Brian Reinken

Brian Reinken

Dallas

Brian Reinken is a leader in the CEO and Board practices at Egon Zehnder, with vast experience across the consumer and technology sectors and a… Read more

Heather O’Keefe

Heather O’Keefe

Houston

Based in Houston, Heather O’Keefe leads Egon Zehnder’s U.S. Consumer Products Practice and is a member of the Firm’s Board and Chief Executive… Read more

Pamela Warren

Pamela Warren

Toronto, Montreal

Pamela Warren, based in Toronto, has deep expertise in leadership best practices, CEO succession, and board recruitment and effectiveness. Read more

Drew McFeetors

Drew McFeetors

Toronto

Drew McFeetors, based in Toronto, leads Egon Zehnder’s FinTech and Technology Officer Practices in Canada. Focusing on senior executive search and… Read more

Francisco Sagredo

Francisco Sagredo

Toronto

Francisco serves companies across the industrial and consumer sectors and leads the Chief Financial Officer practice in Canada. Read more

David Ain

David Ain

Toronto

David Ain, based in Toronto, leads Egon Zehnder’s Private Equity Practice in Canada and focuses on C-suite and board succession including search… Read more

Benoît-Carl Coulombe

Benoît-Carl Coulombe

Montreal, Toronto

Benoît-Carl Coulombe, based in Montreal, plays key roles in Egon Zehnder’s Financial Officers and Financial Services practices while also working… Read more


Thought Leadership | Retail, Apparel and Luxury Goods

CPG’s Talent Lens is Expanding—Outside of the Industry

CPG’s Talent Lens is Expanding—Outside of the Industry

CPG companies may need to recruit from outside of the industry to capitalize on recent changes in consumer purchase behaviors, to optimize customer experience,… Read more

Global Luxury Goods CEOs Glimpse a Silver Lining in the Coronavirus Crisis

Global Luxury Goods CEOs Glimpse a Silver Lining in the Coronavirus Crisis

Highlights from a digital gathering of CEOs from the global lifestyle and luxury goods’ sector, hosted by Egon Zehnder. Read more

Middle East CEOs Balance Present Action with Future Thoughts Amid COVID-19

Middle East CEOs Balance Present Action with Future Thoughts Amid COVID-19

Highlights from recent digital gatherings with CEOs from various industry sectors in the Middle East, hosted by Egon Zehnder’s Dubai office. Read more

How Retail HR Leaders Are Navigating a New Normal During the COVID-19 Pandemic

How Retail HR Leaders Are Navigating a New Normal During the COVID-19 Pandemic

We virtually gathered HR leaders of retail companies to share how they are handling the crisis—from benefits for part-time workers, to emergency succession planning,… Read more

As COVID-19 Tests C-level Mettle, Change Management Takes Center Stage

As COVID-19 Tests C-level Mettle, Change Management Takes Center Stage

Kristi Maynor talks about the importance of purpose, focus, and leaders who step up and help the retail industry emerge from the COVID-19 pandemic. Read more

Purpose and Optimism: The Mission for Brand Marketers in a Time of Crisis

Purpose and Optimism: The Mission for Brand Marketers in a Time of Crisis

Purpose and optimism are important messages to communicate especially in a crisis. Twelve Chief Marketers discuss how to adjust plans to keep their brands… Read more

The Amazon Effect

The Amazon Effect

Egon Zehnder hosted an intimate roundtable discussion on the impact of Amazon’s second headquarters, with a focus on the DC, Maryland, and Virginia region… Read more

Hiding in Plain Sight: Accelerating Disruption of China's Retail Landscape

Hiding in Plain Sight: Accelerating Disruption of China's Retail Landscape

China’s digital titans have already revolutionized online retail. Now they are reinventing traditional, offline retail—with huge implications for all. Read more

Food Processing – Food Industry Disruption Spells Opportunity for Ingredients Companies

Food Processing – Food Industry Disruption Spells Opportunity for Ingredients Companies

The combination of 3G Capital’s ongoing acquisitions, margin pressure from discounters like Aldi and Lidl and the expectations of activist investors has thrown consumer… Read more

Fortune – The Accelerating Disruption of China's Economy

Fortune – The Accelerating Disruption of China's Economy

The retail revolution in China is well underway. While the $13.7 billion Amazon – Whole Foods deal came as a huge shock in the… Read more

Quartz – Retailers Implement New Strategies to Adapt to Disruption

Quartz – Retailers Implement New Strategies to Adapt to Disruption

J.Crew CEO Mickey Drexler stepped down Monday (June 5) after 14 years at the helm, unable to arrest the upscale clothing chain’s slide. Drexler,… Read more

“What wins is just dogged resilience, day in, day out.”

“What wins is just dogged resilience, day in, day out.”

Katherine Grainger, British Olympic gold medalist in rowing, and Ben Medlock, co-founder of SwiftKey, discuss what lies beyond brains and brawn. Read more

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