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Retail, Apparel and Luxury Goods

When the biggest store in the world is a shopper’s phone, retail companies have to radically rethink the value they add. The members of the Egon Zehnder Retail Practice will help you identify your most powerful levers for differentiation — whether those involve product, supply chain, or technology — and then partner with you to build the leadership team required to make that strategy a reality. Excellence in merchandising is no longer enough; the retail leaders of today and tomorrow must thrive in a world of complexity and uncertainty, embracing data and forging new partnerships in the quest for customer loyalty. Our ability to reach across sectors can bring new perspectives and solutions to seemingly intractable problems. 

The difficulty of finding top executive talent with the needed range of competencies highlights the importance of a strong internal leadership pipeline. With our deep industry expertise and truly global reach, we can help you implement strategies to identify the next generation of retail leaders early and develop them to their full potential, or find the best-qualified leaders elsewhere, if necessary. Our emphasis on future planning extends to the top of the org chart; we work extensively with nominating committees on both CEO and director succession. 

Find a Consultant

Retail, Apparel and Luxury Goods Consultants

Anja Herrmann

Anja Herrmann

New York

Anja Herrmann leads the firm’s US Retail, Apparel & Luxury Practice and is a core member of the Consumer and Digital practices. Read more

Akiba Smith-Francis

Akiba Smith-Francis

New York

Akiba Smith-Francis, based in New York, belongs to Egon Zehnder’s Consumer, Sustainability and Public and Social Sector practices. Read more

Ashley Harding

Ashley Harding

New York

Based in New York, Ashley Harding is active in Egon Zehnder’s Consumer and Chief Marketing Officer practices. Read more

Martha Williams

Martha Williams

Boston

Martha Williams, based in Boston, advises companies in the retail, digital and consumer sectors. She is a valued partner to leading national and… Read more

Mark Stuart-Smith

Mark Stuart-Smith

Boston

Based in Boston and St. Louis, Mark Stuart-Smith is active in Egon Zehnder’s Consumer and Leadership Advisory practices. Read more

Megan Trice

Megan Trice

Chicago

Based in Minneapolis, Megan Trice is active in Egon Zehnder’s Consumer Practice. She draws on deep experience across financial services, consumer… Read more

Artemio Garza

Artemio Garza

Miami

Artemio Garza, based in Miami, is a trusted advisor to leaders across the globe with a special focus on DEI, LGBTQ+ Inclusion and Equality,… Read more

Caroline Lombardi

Caroline Lombardi

Miami

Caroline Lombardi, based in Miami, leads the US Hospitality and Leisure Practice. She serves clients through executive search… Read more

Brent Magnuson

Brent Magnuson

Dallas

Brent Magnuson, based in Dallas, focuses on CEO succession, C-Suite and Board work. He led Egon Zehnder’s global Retail… Read more

Heather O’Keefe

Heather O’Keefe

Houston

Heather O’Keefe leads Egon Zehnder’s U.S. Family Business Advisory Practice. She is also an active member of the Firm’s Consumer… Read more

David Ain

David Ain

Toronto

David Ain is Managing Partner for Egon Zehnder’s Toronto office and leader of the firm’s Private Equity Practice in Canada. Read more

Julia Ivory

Julia Ivory

Toronto, Montreal

Julia Ivory, based in Toronto, draws on deep experience in retail, apparel, luxury and consumer goods to help both rapidly growing companies and… Read more

Pamela Warren

Pamela Warren

Toronto, Montreal

Pamela Warren, based in Toronto, has deep expertise in leadership best practices, CEO succession, and board recruitment and effectiveness. Read more

Drew McFeetors

Drew McFeetors

Toronto

Drew McFeetors, based in Toronto, leads Egon Zehnder’s FinTech and Technology Officer Practices in Canada. Focusing on senior executive search and… Read more

Benoît-Carl Coulombe

Benoît-Carl Coulombe

Montreal, Toronto

Benoît-Carl Coulombe, based in Montreal, plays key roles in Egon Zehnder’s Financial Officers and Financial Services practices while also working… Read more

Jodie Zimmerman Frenkiel

Jodie Zimmerman Frenkiel

Montreal, Toronto

Jodie Zimmerman Frenkiel advises leading Canadian and global consumer, retail and healthcare companies on leadership challenges. Based in Montreal… Read more


Thought Leadership | Retail, Apparel and Luxury Goods

Guts & Data: The Talent Retail Needs to Serve the Post-Pandemic Consumer

Guts & Data: The Talent Retail Needs to Serve the Post-Pandemic Consumer

Post-pandemic Retail is emerging to be a noisy place, and product relevancy has never been more critical, or more difficult, to achieve. Is your… Read more

CPG’s Talent Lens is Expanding—Outside of the Industry

CPG’s Talent Lens is Expanding—Outside of the Industry

CPG companies may need to recruit from outside of the industry to capitalize on recent changes in consumer purchase behaviors, to optimize customer experience,… Read more

Global Luxury Goods CEOs Glimpse a Silver Lining in the Coronavirus Crisis

Global Luxury Goods CEOs Glimpse a Silver Lining in the Coronavirus Crisis

Highlights from a digital gathering of CEOs from the global lifestyle and luxury goods’ sector, hosted by Egon Zehnder. Read more

Middle East CEOs Balance Present Action with Future Thoughts Amid COVID-19

Middle East CEOs Balance Present Action with Future Thoughts Amid COVID-19

Highlights from recent digital gatherings with CEOs from various industry sectors in the Middle East, hosted by Egon Zehnder’s Dubai office. Read more

How Retail HR Leaders Are Navigating a New Normal During the COVID-19 Pandemic

How Retail HR Leaders Are Navigating a New Normal During the COVID-19 Pandemic

We virtually gathered HR leaders of retail companies to share how they are handling the crisis—from benefits for part-time workers, to emergency succession planning,… Read more

As COVID-19 Tests C-level Mettle, Change Management Takes Center Stage

As COVID-19 Tests C-level Mettle, Change Management Takes Center Stage

Kristi Maynor talks about the importance of purpose, focus, and leaders who step up and help the retail industry emerge from the COVID-19 pandemic. Read more

Purpose and Optimism: The Mission for Brand Marketers in a Time of Crisis

Purpose and Optimism: The Mission for Brand Marketers in a Time of Crisis

Purpose and optimism are important messages to communicate especially in a crisis. Twelve Chief Marketers discuss how to adjust plans to keep their brands… Read more

The Amazon Effect

The Amazon Effect

Egon Zehnder hosted an intimate roundtable discussion on the impact of Amazon’s second headquarters, with a focus on the DC, Maryland, and Virginia region… Read more

Hiding in Plain Sight: Accelerating Disruption of China's Retail Landscape

Hiding in Plain Sight: Accelerating Disruption of China's Retail Landscape

China’s digital titans have already revolutionized online retail. Now they are reinventing traditional, offline retail—with huge implications for all. Read more

Food Processing – Food Industry Disruption Spells Opportunity for Ingredients Companies

Food Processing – Food Industry Disruption Spells Opportunity for Ingredients Companies

The combination of 3G Capital’s ongoing acquisitions, margin pressure from discounters like Aldi and Lidl and the expectations of activist investors has thrown consumer… Read more

Fortune – The Accelerating Disruption of China's Economy

Fortune – The Accelerating Disruption of China's Economy

The retail revolution in China is well underway. While the $13.7 billion Amazon – Whole Foods deal came as a huge shock in the… Read more

Quartz – Retailers Implement New Strategies to Adapt to Disruption

Quartz – Retailers Implement New Strategies to Adapt to Disruption

J.Crew CEO Mickey Drexler stepped down Monday (June 5) after 14 years at the helm, unable to arrest the upscale clothing chain’s slide. Drexler,… Read more

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