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The services industry has thrived by enabling the organizations it serves be faster, cheaper, and better. But as digital disruption and the push for innovation shifts into a higher gear, these firms must keep pace with new business models, challenging economics, and rising client expectations — all of which require a new type of leadership. 

Egon Zehnder’s Services Practice works with a wide range of services companies — from global institutions to disruptive startups — to help them navigate this shifting ecosystem and build leadership teams with the range of competencies and perspectives needed for success. We work closely with your board to find the right outsiders as well as to build strong internal pipelines for C-suite succession. Partnering with our colleagues in the Digital, Industrial, Consumer and other practice groups in 63 global offices allows us to provide you with market intelligence, best practices, and access to leaders that range across industries and regions. And because we are part of the services sector ourselves, we understand firsthand the challenges that firms are facing today. We want to be a true partner as you move into this new era. 

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Services Consultants

Hicham Sharara

Hicham Sharara

Dubai

Global Lead

Hicham Sharara leads Egon Zehnder’s Global Service Practice which includes Real Estate, Hospitality & Leisure, Transportation & Logistics,… Read more

Josh Solera

Josh Solera

Houston

US Lead

Josh Solera is based in Houston and leads Egon Zehnder’s Services Practice in the US as well as the Transport & Logistics and Aviation segments. Read more

Kim Henderson

Kim Henderson

Washington, D.C.

Kim Henderson, a founding member of Egon Zehnder’s Washington, D.C. office, leads the Hospitality, Travel & Entertainment Practice in North America… Read more

Anna Auerbach

Anna Auerbach

New York

Anna Auerbach, based in New York, is a core member of Egon Zehnder’s Technology and Digital practice. Anna is an experienced advisor, founder, and… Read more

Julie Kalt

Julie Kalt

Boston

Based in Boston, Julie is active in Egon Zehnder’s Leadership Advisory Practice. She is highly respected by clients for her advanced skills in… Read more

Justin Casazza

Justin Casazza

Chicago

Justin Casazza is Managing Partner of Egon Zehnder’s Chicago Office and co-leader of the firm’s Business Services Practice globally. He works across… Read more

Elizabeth Noyes

Elizabeth Noyes

Chicago

Elizabeth Noyes draws on her human capital and organizational transformation experience as an active member of our Services and Human Resources… Read more

Max Penning

Max Penning

Chicago

Based in Chicago, Max Penning is active in Egon Zehnder’s Industrial, Services, and Private Equity practices. He is a strategic advisor to global… Read more

Joon Yoon

Joon Yoon

Dallas

Joon Yoon, based in Dallas, is active in Egon Zehnder’s Technology Officers, Technology, and Services practices. Read more

Rodolfo Elizondo

Rodolfo Elizondo

Dallas

Rodolfo Elizondo, based in Dallas, is active across Egon Zehnder’s Services and Technology & Communication Practice Groups with a particular focus on… Read more

Roger Aguirre

Roger Aguirre

Houston

Roger Aguirre is a member of the Energy and CleanTech group in Egon Zehnder’s Industrial Practice. Based in Houston, he has deep expertise in oilfield… Read more

Michele Moncrief

Michele Moncrief

Houston

Michele Moncrief, based in Houston, is a trusted advisor to clients on leadership assessment and development as well as board and executive search. Read more

Kevin Kornoelje

Kevin Kornoelje

Los Angeles

Kevin Kornoelje co-leads Egon Zehnder’s Services Practice in the United States and leads the Firm’s Los Angeles office. His deep expertise in supply… Read more

Jennifer Dewar Thomas

Jennifer Dewar Thomas

Toronto

Jennifer Dewar Thomas, based in Toronto, leads Egon Zehnder’s Financial Services Practice in Canada. She is an expert in CEO succession and C-suite… Read more

Paulo Simoes

Paulo Simoes

Lisbon

Paulo Simoes advises clients across different technology, services, and industrial sectors. Based in Lisbon, he has deep experience recruiting,… Read more

Gizem Weggemans

Gizem Weggemans

London

Gizem Weggemans, based in London, leads Egon Zehnder’s HR Officers Practice globally. Beyond her functional expertise, she also focuses on succession… Read more


Thought Leadership | Services

Overcoming Turbulence: How the Aviation Industry Can Soar

Overcoming Turbulence: How the Aviation Industry Can Soar

What are the biggest challenges facing aviation executives? We asked 30 experts across the industry, from airline carriers to travel tech companies, to find… Read more

What Brought Us Here Won't Get Us There

What Brought Us Here Won't Get Us There

Amidst eroding margins and predatory competition, legacy business models are under pressure – and so are industry leaders. Read more

Corporate Leadership: Lessons From Professional Service Firms

Corporate Leadership: Lessons From Professional Service Firms

The leading professional service firms have a model of leadership that is very relevant for other enterprises in today’s world. Read more

Digital Meets Metal: How Automotive OEMs Stay In The Driver’s Seat

Digital Meets Metal: How Automotive OEMs Stay In The Driver’s Seat

Digital innovators from the Silicon Valley are noisily shaking up the automotive world. This has led some to wonder: Could outside players seize control… Read more

From the Back Office to the Corner Office

From the Back Office to the Corner Office

The last two decades have seen a dramatic evolution in Global In-house Centers (GICs), as their value proposition has shifted increasingly from cost arbitrage… Read more

Delivering the Connected Car

Delivering the Connected Car

Automotive OEMs must work in fundamentally new and different ways to deliver the Connected Car that consumers so clearly desire. The shift begins with… Read more

Flying Higher in Stormy Weather: Developing the New Leaders for Aviation Success

Flying Higher in Stormy Weather: Developing the New Leaders for Aviation Success

Over the past year Egon Zehnder has conducted an extensive research project involving direct interviews with more than 25 CEOs of major airlines around… Read more

Global Passenger Airline Market

Global Passenger Airline Market

The airline industry is facing a number of global challenges. Kokkong Chan, Egon Zehnder, Sydney, and Christoph Wahl, Egon Zehnder, Berlin, summarize these challenges… Read more

Transitioning to True Offshore Product Ownership

Transitioning to True Offshore Product Ownership

Forward-thinking product companies that successfully transition to a truly global multi-site engineering organization understand a powerful principle: moving product ownership to new offshore centers… Read more

Driving Change and Building Value

Driving Change and Building Value

While many industrial companies in a business-to-business sales environment have identified superior strategic marketing capabilities as a critical long-term success factor, most are unable… Read more

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