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Services

The services industry has thrived by enabling the organizations it serves be faster, cheaper, and better. But as digital disruption and the push for innovation shifts into a higher gear, these firms must keep pace with new business models, challenging economics, and rising client expectations — all of which require a new type of leadership. 

Egon Zehnder’s Services Practice works with a wide range of services companies — from global institutions to disruptive startups — to help them navigate this shifting ecosystem and build leadership teams with the range of competencies and perspectives needed for success. We work closely with your board to find the right outsiders as well as to build strong internal pipelines for C-suite succession. Partnering with our colleagues in the Digital, Industrial, Consumer and other practice groups in 68 global offices allows us to provide you with market intelligence, best practices, and access to leaders that range across industries and regions. And because we are part of the services sector ourselves, we understand firsthand the challenges that firms are facing today. We want to be a true partner as you move into this new era. 

Services Capabilities

Transportation & Logistics

Egon Zehnder's Transportation and Logistics Practice partners with both established logistics companies and new market entrants to find the leadership solutions they need to thrive.

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Travel & Hospitality

Despite advances in communication technologies, people will always need and want to travel. Today’s travelers are supported by a huge services industry that continuously strives to enable a cost-efficient and convenient travel experience.

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Business Services

Business Services includes a broad and diverse group of companies that serve other companies with activities that are deemed non-core and are therefore being increasingly outsourced.

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Professional Services

Today’s business climate could hardly be more challenging. Global capital markets have been in a state of turmoil since the financial crisis in 2008.

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Real Estate Services

The global Real Estate industry is in flux. In recent years, large amounts of investment capital flowed into the industry on the basis of optimistic higher growth projections and − more recently − as a safer asset class for investment.

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Services Consultants

Christoph Wahl

Christoph Wahl

Berlin

Global Lead

Christoph Wahl leads Egon Zehnder’s Global Services Practice. Based in Berlin, he is a trusted advisor to organizations from a number of industries…

Kevin Kornoelje

Kevin Kornoelje

Los Angeles

US Lead

Kevin Kornoelje co-leads Egon Zehnder’s Services Practice in the United States and leads the Firm’s Los Angeles office. His deep expertise in supply…

Kim Henderson

Kim Henderson

Washington, D.C.

Kim Henderson, a founding member of Egon Zehnder’s Washington, D.C. office, leads the Hospitality, Travel & Entertainment Practice in North America…

Anna Auerbach

Anna Auerbach

New York

Anna Auerbach, based in New York, is active across Egon Zehnder’s Leadership Advisory, Diversity & Inclusion, and Services practices.

Justin Casazza

Justin Casazza

Chicago

Justin Casazza, based in Chicago, leads Egon Zehnder’s U.S. Services Practice, as well as the firm’s Business Services Practice globally.

Elizabeth Noyes

Elizabeth Noyes

Chicago

Elizabeth Noyes draws on her human capital and organizational transformation experience as an active member of our Services and Human Resources…

Joon Yoon

Joon Yoon

Dallas

Joon Yoon, based in Dallas, is active in Egon Zehnder’s Technology Officers, Technology, and Services practices.

Rodolfo Elizondo

Rodolfo Elizondo

Dallas

Rodolfo Elizondo, based in Dallas, is active across Egon Zehnder’s Services and Technology & Communication Practice Groups with a particular focus on…

Josh Solera

Josh Solera

Houston

Josh Solera is based in Houston and leads Egon Zehnder’s Transport & Logistics and Aviation practices in the Americas as an active member of the…

Michele Moncrief

Michele Moncrief

Houston

Michele Moncrief, based in Houston, is a trusted advisor to clients on leadership assessment and development as well as board and executive search.

Roger Aguirre

Roger Aguirre

Houston

Roger Aguirre is a member of the Energy and CleanTech group in Egon Zehnder’s Industrial Practice. Based in Houston, he has deep expertise in oilfield…

Matt Bohn

Matt Bohn

Los Angeles

Matt Bohn, based in Los Angeles and the Southwest/Intermountain West region, is a seasoned operating executive and leadership advisor who works with…

Jennifer Dewar Thomas

Jennifer Dewar Thomas

Toronto

Jennifer Dewar Thomas, based in Toronto, leads Egon Zehnder’s Financial Services Practice in Canada. She is an expert in CEO succession and C-suite…

Nese Guner

Nese Guner

London

Nese Guner has deep expertise in the UK financial services and real estate sectors. Based in London, she advises on senior leadership development and…

Fiona Packman

Fiona Packman

London

Based in London, Fiona Packman leads Egon Zehnder’s Professional Services Practice there.

Anthony Cavanough

Anthony Cavanough

London

Anthony Cavanough, based in London, leads executive search and leadership assessment, development and advisory projects for a wide range of…

Thought Leadership on Services

Overcoming Turbulence: How the Aviation Industry Can Soar

Overcoming Turbulence: How the Aviation Industry Can Soar

Services

What are the biggest challenges facing aviation executives? We asked 30 experts across the industry, from airline carriers to travel tech companies, to find… Read more

What Brought Us Here Won't Get Us There

What Brought Us Here Won't Get Us There

Services

Amidst eroding margins and predatory competition, legacy business models are under pressure – and so are industry leaders. Read more

Corporate Leadership: Lessons From Professional Service Firms

Corporate Leadership: Lessons From Professional Service Firms

Services

The leading professional service firms have a model of leadership that is very relevant for other enterprises in today’s world. Read more

Digital Meets Metal: How Automotive OEMs Stay In The Driver’s Seat

Digital Meets Metal: How Automotive OEMs Stay In The Driver’s Seat

Digital innovators from the Silicon Valley are noisily shaking up the automotive world. This has led some to wonder: Could outside players seize control… Read more

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