Close filter
Industries

Services

The services industry has thrived by enabling the organizations it serves be faster, cheaper, and better. But as digital disruption and the push for innovation shifts into a higher gear, these firms must keep pace with new business models, challenging economics, and rising client expectations — all of which require a new type of leadership. 

Egon Zehnder’s Services Practice works with a wide range of services companies — from global institutions to disruptive startups — to help them navigate this shifting ecosystem and build leadership teams with the range of competencies and perspectives needed for success. We work closely with your board to find the right outsiders as well as to build strong internal pipelines for C-suite succession. Partnering with our colleagues in the Digital, Industrial, Consumer and other practice groups in 63 global offices allows us to provide you with market intelligence, best practices, and access to leaders that range across industries and regions. And because we are part of the services sector ourselves, we understand firsthand the challenges that firms are facing today. We want to be a true partner as you move into this new era. 



Services Consultants

Hicham Sharara

Hicham Sharara

Middle East

Global Lead

Hicham Sharara leads Egon Zehnder’s Global Service Practice which includes Real Estate, Hospitality & Leisure, Transportation & Logistics,… Read more

Josh Solera

Josh Solera

Houston

US Lead

Josh Solera is based in Houston and leads Egon Zehnder’s Services Practice in the US as well as the Transport & Logistics and Aviation segments. Read more

Kim Henderson

Kim Henderson

Washington, D.C. Office Leader

Kim Henderson, Managing Partner of Egon Zehnder’s Washington, D.C. office, previously led the firm’s Consumer Practice for the Americas. Read more

Marieke Witjes

Marieke Witjes

New York

Based in New York, Marieke Witjes is globally active across Egon Zehnder’s Services, Consumer, and Private Equity practice. Read more

Anna Auerbach

Anna Auerbach

New York

Anna Auerbach, based in New York, is a core member of Egon Zehnder’s Technology and Digital practice. Anna is an experienced advisor, founder, and… Read more

Julie Kalt

Julie Kalt

Boston

Julie Kalt, based in Boston, is a leader in Egon Zehnder’s Leadership Advisory Practice. Julie partners with clients on leadership assessment… Read more

Christopher Fuqua

Christopher Fuqua

Boston

Based in Boston, Chris Fuqua is active in Egon Zehnder’s Consumer, Retail, and Hospitality Practices. A valued advisor to clients… Read more

Kristen Burke

Kristen Burke

Atlanta

Kristen Burke, based in Atlanta, leads in the firm’s Human Resource Officer practice at the intersection of Consumer and Technology… Read more

Justin Casazza

Justin Casazza

Chicago Office Leader, Minneapolis

Justin Casazza is Managing Partner of Egon Zehnder’s Chicago Office and co-leader of the firm’s Business Services Practice globally. He works across… Read more

Patrick Robinson

Patrick Robinson

Chicago

Pat Robinson, based in Chicago, is a core member of Egon Zehnder’s Services and Industrial Practices. He is also active in the firms Supply… Read more

Cody Butt

Cody Butt

Chicago

Based in Denver, Cody Butt supports clients as a member of Egon Zehnder’s Consumer and Supply Chain & Operations practices. Read more

Max Penning

Max Penning

Chicago

Based in Chicago, Max Penning is active in Egon Zehnder’s Industrial, Services, and Private Capital practices. He is a strategic advisor to global… Read more

Caroline Lombardi

Caroline Lombardi

Miami

Caroline Lombardi, based in Miami, leads the US Hospitality and Leisure Practice as well as Consumer Services. Read more

Gina Stearns

Gina Stearns

Miami

Based in Miami, Gina Stearns is active in Egon Zehnder’s Travel & Hospitality, Tech Officers, Consumer, and Leadership Advisory practices. Read more

Joon Yoon

Joon Yoon

Dallas

Joon Yoon, based in Dallas, leads the North America Tech Officers’ practice, also specializing in digital transformation for tech-enabled services. Read more

Rodolfo Elizondo

Rodolfo Elizondo

Dallas

Rodolfo Elizondo, based in Dallas, is a core member of Egon Zehnder’s Services and Technology & Communication Practice Groups. He has a particular… Read more


Thought Leadership | Services

Read more insights
Less Technical, More Versatile: How Life Sciences services organizations are reshaping the Chief Commercial Officer role

Less Technical, More Versatile: How Life Sciences services organizations are reshaping the Chief Commercial Officer role

Reshaping the Chief Commercial Officer Role in Life Sciences Services. Discover the key to competitive success. Read more

The New Playbook of CFOs: Competencies, Skills, and Potential

The New Playbook of CFOs: Competencies, Skills, and Potential

CFOs embrace multifunctional roles as new competencies in the CFO playbook and hiring demands more than technical expertise. Read more

Charting a New Path for Airline Leaders

Charting a New Path for Airline Leaders

Future airline trends are sparking a new wave of leadership imperatives to drive business, inspire, attract and retain top talent to thrive in a… Read more

Overcoming Turbulence: How the Aviation Industry Can Soar

Overcoming Turbulence: How the Aviation Industry Can Soar

What are the biggest challenges facing aviation executives? We asked 30 experts across the industry, from airline carriers to travel tech companies, to find… Read more

What Brought Us Here Won't Get Us There

What Brought Us Here Won't Get Us There

Amidst eroding margins and predatory competition, legacy business models are under pressure – and so are industry leaders. Read more

Corporate Leadership: Lessons From Professional Service Firms

Corporate Leadership: Lessons From Professional Service Firms

The leading professional service firms have a model of leadership that is very relevant for other enterprises in today’s world. Read more

Digital Meets Metal: How Automotive OEMs Stay In The Driver’s Seat

Digital Meets Metal: How Automotive OEMs Stay In The Driver’s Seat

Digital innovators from the Silicon Valley are noisily shaking up the automotive world. This has led some to wonder: Could outside players seize control… Read more

From the Back Office to the Corner Office

From the Back Office to the Corner Office

The last two decades have seen a dramatic evolution in Global In-house Centers (GICs), as their value proposition has shifted increasingly from cost arbitrage… Read more

Delivering the Connected Car

Delivering the Connected Car

Automotive OEMs must work in fundamentally new and different ways to deliver the Connected Car that consumers so clearly desire. The shift begins with… Read more

Flying Higher in Stormy Weather: Developing the New Leaders for Aviation Success

Flying Higher in Stormy Weather: Developing the New Leaders for Aviation Success

Over the past year Egon Zehnder has conducted an extensive research project involving direct interviews with more than 25 CEOs of major airlines around… Read more

Global Passenger Airline Market

Global Passenger Airline Market

The airline industry is facing a number of global challenges. Kokkong Chan, Egon Zehnder, Sydney, and Christoph Wahl, Egon Zehnder, Berlin, summarize these challenges… Read more

Transitioning to True Offshore Product Ownership

Transitioning to True Offshore Product Ownership

Forward-thinking product companies that successfully transition to a truly global multi-site engineering organization understand a powerful principle: moving product ownership to new offshore centers… Read more

Changing language
Close icon

You are switching to an alternate language version of the Egon Zehnder website. The page you are currently on does not have a translated version. If you continue, you will be taken to the alternate language home page.

Continue to the website

Back to top