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Retail, E-commerce, Apparel and Luxury

When the biggest store in the world is a shopper’s phone, retail and luxury companies have to radically rethink the value they add. The members of the Egon Zehnder Retail, e-Commerce, Apparel and Luxury Practice will help you identify your most powerful levers for differentiation — whether those involve product, image, omnichannel experience, supply chain, sustainability, or technology — and then partner with you to build the leadership team required to make that strategy a reality. Excellence in merchandising is no longer enough; the retail leaders of today and tomorrow must thrive in a world of complexity and uncertainty, embracing data and forging new partnerships in the quest for differentiated customer journey. Our ability to reach across sectors can bring new perspectives and solutions to seemingly intractable problems. 

The difficulty of finding top executive talent with the needed range of competencies highlights the importance of a strong internal leadership pipeline. With our deep industry expertise and truly global reach, we can help you implement strategies to identify the next generation of retail leaders early and develop them to their full potential, or find the best-qualified leaders elsewhere, if necessary. Our emphasis on future planning extends to the top of the org chart; we work extensively with nominating committees on both CEO and director succession. 


Retail, E-commerce, Apparel and Luxury Consultants

Anja Herrmann

Anja Herrmann

New York

Anja Herrmann leads the firm’s US Retail, Apparel & Luxury Practice and is a core member of the Consumer and Digital practices. Read more

Ashley Harding

Ashley Harding

New York

Based in New York, Ashley Harding is active in Egon Zehnder’s Consumer and Chief Marketing Officer practices. Read more

Sarah Adler

Sarah Adler

New York

Sarah Adler, based in New York City, supports companies in the global consumer products sector as an active member of Egon Zehnder. Read more

Mark Stuart-Smith

Mark Stuart-Smith

Boston

Based in St. Louis, Mark Stuart-Smith is active in Egon Zehnder’s Consumer, Chief Marketing & Sales, DE&I, and Leadership Advisory practices. Read more

Martha Williams

Martha Williams

Boston

Martha Williams, based in Boston, advises companies in the retail and consumer sectors. She is a valued partner to leading national and global clients… Read more

Megan Trice

Megan Trice

Chicago, Minneapolis

Based in Minneapolis, Megan Trice is active in Egon Zehnder’s Consumer Practice. She draws on deep experience across financial services, consumer… Read more

Gina Stearns

Gina Stearns

Miami

Based in Miami, Gina Stearns is active in Egon Zehnder’s Travel & Hospitality, Tech Officers, Consumer, and Leadership Advisory practices. Read more

Caroline Lombardi

Caroline Lombardi

Miami

Caroline Lombardi, based in Miami, leads the US Hospitality and Leisure Practice as well as Consumer Services. Read more

Michelle Park

Michelle Park

Dallas

Michelle Lin Park, based in Dallas, is a core leader in the Consumer practice, with expertise across beauty, retail, and lifestyle sectors. Read more

Brent Magnuson

Brent Magnuson

Dallas

Brent Magnuson, based in Dallas, focuses on CEO succession, C-Suite and Board work. He led Egon Zehnder’s global Retail… Read more

Heather O’Keefe

Heather O’Keefe

Houston Office Leader

Heather O’Keefe leads Egon Zehnder’s U.S. Family Business Advisory Practice. She is also an active member of the Firm’s Consumer… Read more

Sarah Rome

Sarah Rome

Los Angeles

Sarah Rome, based in Los Angeles, co-leads Egon Zehnder’s US Digital Practice and is a core member of the global Consumer, Retail & Luxury Goods… Read more

Sara O’Gorman

Sara O’Gorman

Seattle

Based in Seattle, Sara O’Gorman is active in Egon Zehnder’s Consumer and Retail, Apparel and Luxury Goods practices. She is a respected advisor to… Read more

David Ain

David Ain

Toronto Office Leader, Montreal Office Leader

David Ain is the Managing Partner for Egon Zehnder in Canada and leads the firm's Private Capital Practice in the country. Read more

Pamela Warren

Pamela Warren

Toronto, Montreal

Pamela Warren, based in Toronto, has deep expertise in leadership best practices, CEO succession, and board recruitment and effectiveness. Read more

Julia Ivory

Julia Ivory

Toronto, Montreal

Julia Ivory, based in Toronto, draws on deep experience in retail, apparel, luxury and consumer goods to help both rapidly growing companies and… Read more


Thought Leadership | Retail, E-commerce, Apparel and Luxury

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Guts & Data: The Talent Retail Needs to Serve the Post-Pandemic Consumer

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CPG’s Talent Lens is Expanding—Outside of the Industry

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CPG companies may need to recruit from outside of the industry to capitalize on recent changes in consumer purchase behaviors, to optimize customer experience,… Read more

Global Luxury Goods CEOs Glimpse a Silver Lining in the Coronavirus Crisis

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Highlights from a digital gathering of CEOs from the global lifestyle and luxury goods’ sector, hosted by Egon Zehnder. Read more

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Highlights from recent digital gatherings with CEOs from various industry sectors in the Middle East, hosted by Egon Zehnder’s Dubai office. Read more

How Retail HR Leaders Are Navigating a New Normal During the COVID-19 Pandemic

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We virtually gathered HR leaders of retail companies to share how they are handling the crisis—from benefits for part-time workers, to emergency succession planning,… Read more

As COVID-19 Tests C-level Mettle, Change Management Takes Center Stage

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Kristi Maynor talks about the importance of purpose, focus, and leaders who step up and help the retail industry emerge from the COVID-19 pandemic. Read more

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Purpose and optimism are important messages to communicate especially in a crisis. Twelve Chief Marketers discuss how to adjust plans to keep their brands… Read more

The Amazon Effect

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Egon Zehnder hosted an intimate roundtable discussion on the impact of Amazon’s second headquarters, with a focus on the DC, Maryland, and Virginia region… Read more

Hiding in Plain Sight: Accelerating Disruption of China's Retail Landscape

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China’s digital titans have already revolutionized online retail. Now they are reinventing traditional, offline retail—with huge implications for all. Read more

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