When the biggest store in the world is a shopper’s phone, retail and luxury companies have to radically rethink the value they add. The members of the Egon Zehnder Retail, e-Commerce, Apparel and Luxury Practice will help you identify your most powerful levers for differentiation — whether those involve product, image, omnichannel experience, supply chain, sustainability, or technology — and then partner with you to build the leadership team required to make that strategy a reality. Excellence in merchandising is no longer enough; the retail leaders of today and tomorrow must thrive in a world of complexity and uncertainty, embracing data and forging new partnerships in the quest for differentiated customer journey. Our ability to reach across sectors can bring new perspectives and solutions to seemingly intractable problems.
The difficulty of finding top executive talent with the needed range of competencies highlights the importance of a strong internal leadership pipeline. With our deep industry expertise and truly global reach, we can help you implement strategies to identify the next generation of retail leaders early and develop them to their full potential, or find the best-qualified leaders elsewhere, if necessary. Our emphasis on future planning extends to the top of the org chart; we work extensively with nominating committees on both CEO and director succession.