Our global hotline is a reporting mechanism that facilitates reporting of possible illegal, unethical, or improper conduct when the normal channels of communication have proven ineffective or are impractical under the circumstances. It is available to our employees as well as clients, candidates and suppliers.
If you are unsure about where to go with your concerns, feel uncomfortable reporting through normal channels of communication, or wish to raise the issue anonymously, you can contact our global hotline. It is a confidential service available 24/7 which can be accessed from any location by phone, web or mobile device. The hotline is administered by a third party, NAVEX Global, to maintain confidentiality.
Who is NAVEX Global?
This is an independent service provided by NAVEX Global, a worldwide provider in whistleblowing hotline services. Their expertise will ensure the speed and confidentiality of anything you report.
How do I contact the global hotline?
NAVEX provide local freephone numbers for most countries or have a reverse charge (collect call) number for countries where freephone numbers are not allowed. The global hotline is available 24 hours a day, every day of the year. You can report concerns via the web or phone at www.egonzehnder.ethicspoint.com or mobile device at https://egonzehnder.navexone.eu.
What happens when I call?
You will talk to one of NAVEX Global intake specialist who will listen to your concerns and type up a report. The call will not be recorded. NAVEX will then securely send a report to the CHRO and the General Counsel of Egon Zehnder.
Do I have to identify myself?
We would rather that you did since this makes investigating the concern and giving feedback easier. However, you may choose to raise a concern anonymously. If you do so, it is still important that you provide sufficient concrete information for us to properly investigate and follow-up on the matter.
Will my call be treated confidentially?
NAVEX Global do not record calls and will ask if you wish to remain anonymous. Egon Zehnder will maintain the confidentiality of the report as far as is possible, but you must be aware that, to carry out a proper investigation, some information may need to be disclosed.
Will I be sanctioned for raising a concern?
If you raise a concern in good faith, there are no sanctions, even if it turns out to be incorrect. However, raising a concern without good reason or maliciously may lead to certain sanctions.
How do I get feedback on my concern?
If you are reporting via the global hotline the NAVEX Global operator will ask if you want to receive feedback. If so, they will give you a reference number and ask you to set up a password for your report. If you are reporting via the web or your mobile device, the reference number will appear on the submission page, where a password can be created to allow you to check for feedback. This reference number cannot be tracked to you since NAVEX will not generate or maintain any internal connection logs with IP addresses.