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Business Services

For much of the past two decades, business services firms have helped organizations by allowing them to focus on their core business and outsource much of the rest. But now, these firms’ own business model is in the midst of upheaval. New technologies are eroding the competitive advantage that business services firms could once command through sheer size. Fast-moving competitors have entered the arena, as have private equity firms, who are making acquisitions in the expectation of cutting costs and improving efficiencies. This new world is about more than replacing call centers with apps; it requires new ways of thinking about leveraging data to solve customer needs before they arise.

At Egon Zehnder, our Business Services Practice works with facilities management firms, engineering firms, business process outsourcing firms, and others to help redesign leadership roles, optimize organizational structure, and build teams that can drive culture change across tens of thousands of employees. Our consultants, many of whom previously held operating roles within the industry, work closely with our counterparts in Technology, Digital, Supply Chain, and other practices to find leaders able to jump-start transformation. We look forward to helping you find the right leadership solutions in this time of uncertainty.


Business Services Berater:innen

Kevin Kornoelje

Kevin Kornoelje

Los Angeles Office Leader

US Lead

Kevin Kornoelje co-leads Egon Zehnder’s Business Services Practice in the United States and leads the Firm’s Los Angeles office. His deep expertise in… Mehr erfahren

Blair Beuttas

Blair Beuttas

Atlanta

Blair Beuttas is a member of Egon Zehnder’s Supply Chain & Operations Practice and is also active in the Industrial and Consumer practices. Mehr erfahren

Justin Casazza

Justin Casazza

Chicago Office Leader, Minneapolis

Justin Casazza is Managing Partner of Egon Zehnder’s Chicago Office and co-leader of the firm’s Business Services Practice globally. He works across… Mehr erfahren

Max Penning

Max Penning

Chicago

Based in Chicago, Max Penning is active in Egon Zehnder’s Industrial, Services, and Private Capital practices. He is a strategic advisor to global… Mehr erfahren

Maggie Steenland

Maggie Steenland

Dallas

Based in Dallas, Maggie Steenland is active in Egon Zehnder’s Services Practice leveraging experience in travel and transportation, media, and… Mehr erfahren

Roger Aguirre

Roger Aguirre

Houston

Roger Aguirre is a member of the Energy and CleanTech group in Egon Zehnder’s Industrial Practice. Based in Houston, he has deep expertise in oilfield… Mehr erfahren

Margo Stokum

Margo Stokum

Seattle

Based at Egon Zehnder’s Pacific Northwest Office in Seattle, Margo Stokum draws on her experience to supports the local business community. Mehr erfahren

David Ain

David Ain

Toronto Office Leader, Montreal Office Leader

David Ain is the Managing Partner for Egon Zehnder in Canada and leads the firm's Private Capital Practice in the country. Mehr erfahren

Jennifer Dewar Thomas

Jennifer Dewar Thomas

Toronto

Jennifer Dewar Thomas, based in Toronto, leads Egon Zehnder’s Financial Services Practice in Canada. She is an expert in CEO succession and C-suite… Mehr erfahren

Benoît-Carl Coulombe

Benoît-Carl Coulombe

Montreal, Toronto

Benoît-Carl Coulombe, based in Montreal, is a core member of our Global CFO Practice Group and spends much of his time recruiting CFOs and other… Mehr erfahren

Anthony Cavanough

Anthony Cavanough

London

Anthony Cavanough, based in London, leads executive search and leadership advisory projects in the Services sector and for Private Equity backed… Mehr erfahren

Katharina Stein

Katharina Stein

London

Katharina Stein, based in London, is active in Egon Zehnder’s Industrial, Business Services and Private Capital practices. She is a valued advisor to… Mehr erfahren

Magali Soulier

Magali Soulier

Paris

Based in Paris, Magali Soulier is an active member of Egon Zehnder’s Services and Technology & Communications practices. Mehr erfahren

Hanns Goeldel

Hanns Goeldel

Hamburg

Hanns Goeldel ist Managing Partner von Egon Zehnder in Deutschland. Er unterstützt börsennotierte Unternehmen… Mehr erfahren

Marc Daleiden

Marc Daleiden

Frankfurt

Marc Daleiden gehört zur Services Praxisgruppe von Egon Zehnder und arbeitet vom Frankfurter Büro aus. Mehr erfahren

Marc Erzberger

Marc Erzberger

Genf

Marc Erzberger, is a trusted advisor to companies in the global consumer and commodities sectors. He works with public companies… Mehr erfahren


Interviews, Artikel und Studien | Business Services

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What brought us here won't get us there!

What brought us here won't get us there!

Amidst eroding margins and predatory competition, legacy business models are under pressure – and so are industry leaders. Mehr erfahren

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