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Travel & Hospitality

Travel and Hospitality was one of the first industries to feel the digital revolution in full force, and yet more than 15 years later, the battle between legacy players and online travel agencies rages on. Hotel chains and cruise lines have size on their side but are still grappling with the question of how to integrate digital capabilities into the organization. Meanwhile, the online players are working to use data to anticipate the demand for new customer experiences. And both sides are trying to stay ahead of virtual reality, artificial intelligence, and other fast-moving technological advances.

Whether your organization is a legacy enterprise or a digital disruptor, the Egon Zehnder Travel and Hospitality Practice can help you assess your organization’s capacity for innovation, rethink roles and structure, and build the right leadership team. Our own industry experience reaches beyond travel and hospitality to real estate, transportation, consumer goods, and other sectors. This means we are able to bring a broad, global perspective to complex problems — and recruit and develop leaders who can import best practices from other industries and geographies. At a time when an organization’s ability to thrive is based on its ability to change, we look forward to helping you do both.

Find a Consultant

Hicham Sharara

Hicham Sharara

Dubai

Global Lead

Hicham Sharara, based in Dubai, leads Egon Zehnder’s global Travel & Hospitality Practice as well as the firm’s Real Estate and Services practices in…

Angel Gallinal

Angel Gallinal

Miami

US Lead

Angel V. Gallinal, based in Miami, draws on 17 years of experience as an advisor to companies seeking to attract, develop…

Kim Henderson

Kim Henderson

Washington, D.C.

Kim Henderson, a founding member of Egon Zehnder’s Washington, D.C., office, is active in the firm’s Consumer Practice and Services Practice.

Justin Zale

Justin Zale

New York

Based in New York, Justin Zale is the firm’s U.S. Real Estate practice lead and an active member of the Financial Services and Private Equity…

Artemio Garza

Artemio Garza

Miami

Based in Miami, Artemio Garza is active in Egon Zehnder’s Consumer and Digital practices while focusing on multi-unit retail and tech-enabled consumer…

Caroline Lombardi

Caroline Lombardi

Miami

Caroline Lombardi, based in Miami, is active in Egon Zehnder’s Services and Consumer Practices. She applies her extensive hands-on industry experience…

Kristi Maynor

Kristi Maynor

Dallas

Kristi Maynor leads the firm’s Chief Marketing Officer Practice in North America and is a leader in the Consumer, Retail and Digital practices.

Josh Solera

Josh Solera

Houston

Josh Solera is based in Houston and leads Egon Zehnder’s Transport & Logistics and Aviation practices in the Americas as an active member of the…

Kevin Kornoelje

Kevin Kornoelje

Los Angeles

Kevin Kornoelje co-leads Egon Zehnder’s Services Practice in the United States and leads the Firm’s Los Angeles office. His deep expertise in supply…

David Ain

David Ain

Toronto

David Ain, based in Toronto, focuses on C-suite and board succession, search, and assessment. He works extensively for large and midmarket Canadian…

Benoît-Carl Coulombe

Benoît-Carl Coulombe

Montreal, Toronto

Benoît-Carl Coulombe, based in Montreal, plays key roles in Egon Zehnder’s Financial Officers and Financial Services practices while also working…

Carlos Rodriguez

Carlos Rodriguez

Bogotá

Based in Bogotá, Carlos Rodríguez leads Egon Zehnder’s Andean Region office and the Consumer Practice for Latin America. Carlos and his colleagues…

Amy Cornwell

Amy Cornwell

London

Amy Cornwell, based in London, is active in Egon Zehnder’s Travel & Hospitality and Consumer practices. In addition to conducting senior-level talent…

Gizem Weggemans

Gizem Weggemans

London

Gizem Weggemans, based in London, leads Egon Zehnder’s HR Officers Practice as well as its Communications and Public Affairs Officers practices…

Luis Baon

Luis Baon

Madrid, Barcelona

Based in Madrid, Luis Baón is a trusted advisor on talent assessment, management appraisal, and leadership consulting. He is active in Egon Zehnder’s…

Raymond Bassoulet

Raymond Bassoulet

Paris, Lyon

Raymond Bassoulet is Egon Zehnder’s office leader in Paris and led Egon Zehnder’s global Services Practice from 2004 to 2012. He has deep expertise in…

Thought Leadership on Travel & Hospitality

The Next Airline Downturn – How to Survive

The Next Airline Downturn – How to Survive

Airline profits are flying high, thanks to healthy load factors, low fuel prices, and capacity discipline. But there’s another downturn ahead, and airlines must… Read more

Understanding How to Lead Innovation: A New Model for a Transforming World

Understanding How to Lead Innovation: A New Model for a Transforming World

Executive Search

It should not be controversial to say that all organizations must be capable of some degree of innovation. Read more

How Profit Flies on the Wings of Inclusion

How Profit Flies on the Wings of Inclusion

Diversity & Inclusion

In many respects the global airline industry appears to be flying high. Profit margins are up, load factors are at record levels, and fuel… Read more

Flying Higher in Stormy Weather: Developing the New Leaders for Aviation Success

Flying Higher in Stormy Weather: Developing the New Leaders for Aviation Success

Services

Over the past year Egon Zehnder has conducted an extensive research project involving direct interviews with more than 25 CEOs of major airlines around… Read more

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