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Travel & Hospitality

Travel and Hospitality was one of the first industries to feel the digital revolution in full force, and yet more than 15 years later, the battle between legacy players and online travel agencies rages on. Hotel chains and cruise lines have size on their side but are still grappling with the question of how to integrate digital capabilities into the organization. Meanwhile, the online players are working to use data to anticipate the demand for new customer experiences. And both sides are trying to stay ahead of virtual reality, artificial intelligence, and other fast-moving technological advances.

Whether your organization is a legacy enterprise or a digital disruptor, the Egon Zehnder Travel and Hospitality Practice can help you assess your organization’s capacity for innovation, rethink roles and structure, and build the right leadership team. Our own industry experience reaches beyond travel and hospitality to real estate, transportation, consumer goods, and other sectors. This means we are able to bring a broad, global perspective to complex problems — and recruit and develop leaders who can import best practices from other industries and geographies. At a time when an organization’s ability to thrive is based on its ability to change, we look forward to helping you do both.

Find a Consultant

Travel & Hospitality Consultants

Christoph Wahl

Christoph Wahl

Berlin

Global Lead

Christoph Wahl leads Egon Zehnder’s Global Services Practice. Based in Berlin, he is a trusted advisor to organizations from a number of industries… Read more

Hicham Sharara

Hicham Sharara

Dubai

Global Lead

Hicham Sharara, based in Dubai, leads Egon Zehnder’s global Travel & Hospitality Practice as well as the firm’s Real Estate and Services practices in… Read more

Kim Henderson

Kim Henderson

Washington, D.C.

US Lead

Kim Henderson, a founding member of Egon Zehnder’s Washington, D.C. office, leads the Hospitality, Travel & Entertainment Practice in North America… Read more

Justin Zale

Justin Zale

New York

Based in New York, Justin Zale is the firm’s U.S. Real Estate practice lead and an active member of the Financial Services and Private Equity… Read more

Elizabeth Noyes

Elizabeth Noyes

Chicago

Elizabeth Noyes draws on her human capital and organizational transformation experience as an active member of our Services and Human Resources… Read more

Artemio Garza

Artemio Garza

Miami

Artemio Garza, based in Miami, leads Egon Zehnder’ s Chief Communications Officers practice across North America and is a core member of the firm’s… Read more

Caroline Lombardi

Caroline Lombardi

Miami

Caroline Lombardi, based in Miami, is active in Egon Zehnder’s Services and Consumer Practices. She applies her extensive hands-on industry leadership… Read more

Kristi Maynor

Kristi Maynor

Dallas

Kristi Maynor leads the firm’s Global Retail Practice. She previously headed the Chief Marketing Officer Practice and has been a core member of the… Read more

Rodolfo Elizondo

Rodolfo Elizondo

Dallas

Rodolfo Elizondo, based in Dallas, is active across Egon Zehnder’s Services and Technology & Communication Practice Groups with a particular focus on… Read more

Josh Solera

Josh Solera

Houston

Josh Solera is based in Houston and leads Egon Zehnder’s Services Practice in the US as well as the Transport & Logistics and Aviation segments. Read more

Kevin Kornoelje

Kevin Kornoelje

Los Angeles

Kevin Kornoelje co-leads Egon Zehnder’s Services Practice in the United States and leads the Firm’s Los Angeles office. His deep expertise in supply… Read more

David Ain

David Ain

Toronto

David Ain, based in Toronto, leads Egon Zehnder’s Private Equity Practice in Canada and focuses on C-suite and board succession including search… Read more

Benoît-Carl Coulombe

Benoît-Carl Coulombe

Montreal, Toronto

Benoît-Carl Coulombe, based in Montreal, plays key roles in Egon Zehnder’s Financial Officers and Financial Services practices while also working… Read more

Carlos Rodriguez

Carlos Rodriguez

Bogotá, Mexico

Carlos Rodríguez leads Egon Zehnder´s Latam North Region (Mexico, Central America & Caribbean, and Andean Region). Carlos and his colleagues advise… Read more

Amy Cornwell

Amy Cornwell

London

Amy Cornwell, based in London, is active in Egon Zehnder’s Travel & Hospitality and Consumer practices. In addition to conducting senior-level talent… Read more

Gizem Weggemans

Gizem Weggemans

London

Gizem Weggemans, based in London, leads Egon Zehnder’s HR Officers Practice globally. Beyond her functional expertise, she also focuses on succession… Read more


Thought Leadership | Travel & Hospitality

The World – Airline Industry Deadline Looms

The World – Airline Industry Deadline Looms

Airline revenues are down 80% and Marco Werman, host of the public radio show The World, hasn’t been on a plane himself in months Read more

The Future of Airline Travel

The Future of Airline Travel

Egon Zehnder’s Josh Solera talks with Marco Werman on NPR about the type of leadership the airline industry needs to inspire confidence in employees… Read more

The Next Airline Downturn – How to Survive

The Next Airline Downturn – How to Survive

Airline profits are flying high, thanks to healthy load factors, low fuel prices, and capacity discipline. But there’s another downturn ahead, and airlines must… Read more

Flying Higher in Stormy Weather: Developing the New Leaders for Aviation Success

Flying Higher in Stormy Weather: Developing the New Leaders for Aviation Success

Over the past year Egon Zehnder has conducted an extensive research project involving direct interviews with more than 25 CEOs of major airlines around… Read more

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